Terms & Conditions

Welcome to the official website and catalog of Medex (Private) Limited (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing our site or purchasing from Medex, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Company Information

Medex (Private) Limited
Ugoki Road, Sialkot - 51340, Pakistan
Website: www.medex.pk

2. Use of Website and Content

All content on this website, including images, product descriptions, logos, and text, is the property of Medex (Private) Limited and is protected by applicable copyright and intellectual property laws.
You may not reproduce, distribute, modify, or use any content for commercial purposes without written permission from Medex.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

3. Product Information and Availability

We strive to ensure that all product descriptions, images, and specifications are accurate and up to date. However, Medex reserves the right to correct any errors or omissions.
Product availability is subject to change without notice. We reserve the right to discontinue or update products at any time.

4. Pricing and Payment

All prices listed are in [insert currency, e.g., USD or PKR] and are exclusive of taxes, shipping, and duties unless otherwise stated.
Prices are subject to change without prior notice.
Payment must be made in full before the dispatch of goods unless otherwise agreed in writing.

5. Orders and Acceptance

All orders are subject to acceptance by Medex (Private) Limited.
We reserve the right to reject or cancel any order at our discretion, including but not limited to cases of incorrect pricing or unavailability.

6. Shipping and Delivery

Delivery times are estimates and are not guaranteed unless agreed in writing.
Medex is not liable for any delay or failure in delivery caused by circumstances beyond our control.
Risk of loss and ownership of the products transfer to the buyer upon dispatch.

7. Warranty and Returns

Medex offers a lifetime warranty on all dental instruments against manufacturing defects under normal use and proper care.
Instruments found to be defective will be repaired or replaced at our discretion.
To initiate a return or warranty claim, customers must contact us within 14 days of receipt.
Returns must be authorized and accompanied by proof of purchase and original packaging. Used or altered products may not be accepted.
Custom or special-order products are non-returnable unless proven defective.

8. Limitation of Liability

Medex shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
Our liability for any claim arising out of or in connection with a product is strictly limited to the replacement or repair of that product.

9. Compliance with Local Laws

It is the responsibility of the buyer to ensure that the purchase, import, and use of Medex products comply with local laws and regulations.

10. Intellectual Property

All trademarks, logos, and brand names of Medex are the exclusive property of Medex (Private) Limited.
No license or right is granted to use any trademark without prior written consent.

11. Privacy Policy

By using our services, you consent to the collection and use of information in accordance with our Privacy Policy. Please refer to the separate Privacy Policy page for more details.

12. Amendments

Medex reserves the right to update or change these Terms at any time without prior notice. Continued use of our site and services after changes have been made constitutes your acceptance of the new Terms.

If you have any questions regarding these Terms and Conditions, please contact us here.